Adult supervision:
It is Chiquicuts' policy to have at least one adult from the hosting party present at all times while the party is taking place. We want to ensure the children are properly supervised and well-behaved so that everyone enjoys themselves.

Remember
Please let your party know that their hair must be washed the night before and detangled before their visit.

• Nails should be free of nail polish before arriving at the party.
• Keep a list with the home phone and cell numbers of all your guests.
• Before the party, check to see if any of your young guests have any type of allergies.
• Bring a cooler to keep your beverages cold. We suggest boxed drinks as they are easy to carry and dispose of.
• Please do not bring ice cream cakes, as we only have a small fridge.
• Remember to bring disposable cutlery, cups, plates, and napkins.
• Bring some empty boxes so you can easily carry presents home with you. A box can hold many gift bags.

General policies

1. For the consideration of the last customers of the day, please arrive no more than 15 minutes before the start of your child's party.
2. We ask that your guests come to the party with clean hair and without nail polish.
3. Parents are responsible for any damage caused to the salon, including but not limited to any equipment, decoration, tools, toys, etc.
4. Arrangements can be made if additional time is required beyond the time scheduled as per the birthday package; additional fees will apply.
5. We reserve the right not to provide services to any child with any contagious medical condition, broken skin, lesions, or any other concern for safety.

Gratuities
Since you are in the party tips section, don’t forget the party tips ($). It’s always nice to let staff members know you appreciated their service.

Your opinion matters
Before you leave the salon, we would appreciate it if you could take a moment to complete a 2-minute survey rating our services and staff. This feedback will help us ensure that we are consistently providing the best service.

Cancellation policy

1. A 50% deposit is required to secure your party. We accept cash, debit, and/or credit cards. Refund requests made fifteen days or more prior to a birthday party will be refunded in full. Cancellation requests made seven days or less prior to the start of a party will be refunded 50%.
2. Parties may be rescheduled based on availability (within 2 weeks of the party date).
3. Parties must be confirmed 48 hours in advance, along with the number of attendees. If the number of guests increases, charges will apply for each additional child.

Damages
While we have never encountered unruly behaviour causing harm to the salon, the hosting adult supervising the party guests is responsible for any intentional damages that may result from improper behaviour. However, if accidental damage occurs, the guest will be absolved of any liabilities.

Last but not least
Have fun! Planning a Chiquicuts party should be as exciting as attending one! Your child will have the time of her life, and we want you to enjoy every minute of the process as well.

Call to book your party today:
Toll-free: 1-844-725-6601 or 613-422-3811 Ext 2