Our franchisees are assisted in the following:

• Initial opening process.Site selection guidelines and specifications.Floor plan design.Guidance in meeting with the Ministry of Health.Acquiring work licensing requirementsDetailed list of equipment and supplies required for each location.Preferred vendors list.A six-month step-by-step checklist leading up to the opening date.Grand opening marketing plan.Owner and staff one-on-one mentoring with our regional manager during opening week on all aspects of the business to ensure a successful start.

For continued success, ongoing support is also provided:

• Detailed operations and employee manual.Marketing support through our in-house design studio.Available training on any new equipment or software.Complete web-based software for functions related to human resources, finances, administration, and daily operations.Newsletter publications.Meetings and a toll-free phone line.Purchasing cooperatives

To stay at a competitive edge, our franchisees also get added marketing support:

• Co-op advertisingRegional and national advertising program

Franchise training structure.

Our training program guides franchisees through every aspect of operating their own salon; each region has an operation director/staff trainer.

• Franchisee training (3 weeks)Staff training (5 days)Franchisee training- 2 Weeks at headquarters (Ottawa), 1 week on Location and ongoing web based trainingStaff training – 5 Days on location and ongoing web based training.

On location staff training and salon launch.

On location staff training and salon launch. Previous to opening, staff is trained for 2 days on children approach methods, and the director and staff trainer will remain on premises for 3 more days for the location grand opening.

Ongoing web based training.

Chiquicuts offers an ongoing online based training not just to support the franchisee but also to provide staff members with ongoing training. The on-line material includes, conflict resolution, client and staff management, software how to’s: Questions and answers as well as styling techniques videos and articles of interest.